Andriana Reforge
We're here to help you! Whether you have questions about booking appointments, using the app, or need technical support, we're ready to assist you.
Choose the best way to contact us based on your needs:
Email: k.ioannouy@bitscy.com
Phone: 99035883
Response Time: We typically respond within 24-48 hours
Open the app and navigate to the "Book Now" section. Select your preferred service, choose a date and time slot, and confirm your booking. You'll receive a confirmation notification once your appointment is approved.
Yes, you can view and manage your appointments in the "My Appointments" section. If you need to cancel or reschedule, please contact us directly via phone or email as soon as possible.
First, check your device's notification settings to ensure notifications are enabled for the app. Also, make sure you're signed in to your account. If the problem persists, try logging out and logging back in, or contact our support team.
Go to the Settings section in the app where you can update your name, phone number, and other personal details. Some changes may require verification.
If you're using a manual account, use the "Forgot Password" option on the login screen. You'll receive a verification code via SMS to reset your password. If you signed in with Google or Apple, use their respective account recovery methods.
You can delete your account from the Settings section in the app, or visit our Account Deletion Request page for detailed instructions. Account deletion requires phone verification for security purposes.
If you have an active diet plan or fitness program, you can access them from the main menu. Navigate to "Diet Plan" or "Fitness Program" sections to view your personalized plans.
Try closing and reopening the app. If the problem persists, try restarting your device. Make sure you have the latest version of the app installed. If issues continue, contact our support team with details about when the problem occurs.
You can manage notification settings in your device's system settings. Go to Settings > Notifications > Andriana Reforge to customize which notifications you receive.
You can view your appointment status in the "My Appointments" section. If you have specific questions or concerns, please contact us directly via phone or email. We'll be happy to help clarify your appointment details.
If you're experiencing technical issues with the app, please provide the following information when contacting us:
This information helps us diagnose and resolve issues more quickly.
For questions about your account, data privacy, or to exercise your rights under GDPR, please contact us at the email address above.
You can also review our Privacy Policy for detailed information about how we handle your data.
To request account deletion, visit our Account Deletion Request page.
We value your feedback! If you have suggestions for improving the app or our services, please don't hesitate to reach out. Your input helps us create a better experience for everyone.
Send your feedback to: k.ioannouy@bitscy.com
For urgent matters related to your appointment or immediate assistance, please call us directly at 99035883.